The Building Blocks of a Thriving Practice
MassageHero is made up of a small number of connected tools, each designed to support a specific part of running a massage practice — from being found online, to getting booked, to staying connected with clients over time.
Below, you can see how each part works, and how they fit together to support a more organised, reliable, and sustainable practice.
A Professional Website That's Set Up For You
You became a massage therapist to help people — not to spend hours wrestling with website builders, layouts, and settings. MassageHero provides a professional, done-for-you website that supports your practice without demanding your time or attention.
Your site is mobile-friendly, designed specifically for massage therapists, and structured to build trust from the first visit. Services are clearly explained, booking feels straightforward, and the overall experience reflects the care and professionalism you bring to your work.
Instead of feeling unfinished or improvised, your website becomes a reliable part of your practice — helping new clients find you, understand what you offer, and book with confidence, even while you’re in session.
Let Clients Book and Pay From Their Phones
Clients increasingly expect to manage everyday tasks from their phones — from scheduling appointments to making payments. Booking a massage shouldn’t feel any different.
With MassageHero, clients can book sessions and pay online at any time, without waiting for replies or fitting around your availability to respond. Appointments are confirmed automatically, payments are handled securely, and your calendar stays up to date without constant checking.
The result is a smoother experience for them and fewer interruptions for you. Your schedule stays organised, payments flow reliably, and you spend less time managing logistics between sessions.
Encourage Consistent Care, Not One-Off Visits
Packages and memberships are one of the most effective ways to turn occasional clients into regulars. By offering prepaid sessions or ongoing plans, you make it easier for clients to commit to their care and build treatment into their routine — while creating steadier, more predictable income for your practice.
Instead of relying on one-off appointments, you begin working with clients over time. This supports better outcomes for them, stronger relationships for you, and a business that feels more stable from month to month.
Gift cards play a supporting role. They give existing clients a simple way to recommend your work and introduce new people to your practice — without adding extra admin or manual handling.
Together, these tools help shift your practice toward consistent, repeat care that’s more sustainable over the long term.
Be Found Where Clients Are Searching
When people are looking for a massage, they usually start with a local search — often on Google. For many practices, this is one of the most important ways new clients discover and choose who to book with.
MassageHero helps you set up and optimise your Google Business Profile so your practice appears clearly and professionally in local results. From accurate business details to photos and reviews, everything is structured to help potential clients understand your services and feel confident reaching out.
The result is stronger local visibility and more relevant enquiries, so when someone nearby searches for a massage, your practice is easy to find and ready to book.
Let Your Happy Clients Do the Marketing for You
Personal recommendations have always been one of the strongest ways massage therapists grow their client base. Today, that happens both through online reviews and client referrals.
MassageHero helps you encourage both, without awkward asking or manual follow-ups. After sessions, clients are gently invited to leave a Google review, and happy clients can also be prompted to refer friends or family — with the option to offer an incentive if you choose.
Over time, this creates a steady flow of social proof and word-of-mouth referrals, helping new clients discover your practice through people who already trust your work.
Keep Clients Coming Back — Automatically
Most clients intend to return — they just forget to rebook, get busy, or lose momentum between sessions. Gentle, well-timed follow-ups make a real difference.
MassageHero automatically handles the essential touchpoints that support repeat visits: appointment reminders, rebooking prompts, review requests, and referral nudges — all sent at the right moments, without manual effort from you.
Instead of chasing clients or keeping mental notes, your follow-ups run quietly in the background. The result is more consistent rebooking, stronger long-term relationships, and a schedule that stays healthier over time — without extra admin work.
Manage Your Practice From Your Phone (When It Matters Most)
Most massage therapists don’t spend their day in front of a computer — and you shouldn’t need to in order to run your practice.
MassageHero is designed so that most day-to-day tasks can be handled from a mobile app. You can check your schedule, manage bookings, view client details, send messages, and stay on top of your practice wherever you are — without logging into a computer.
Some tasks are better suited to desktop use, such as editing your website or creating longer email newsletters. These are occasional setup or maintenance tasks, not things you need to manage every day.
For most therapists, this means MassageHero fits naturally into their working routine — supporting the business side of practice without pulling you back to a desk.
★ ★ ★ ★ ★
MassageHero gave me a professional website I never could have built myself. Now clients find me online and book instantly — my schedule fills itself.
Sarah Thompson
Massage Therapist
★ ★ ★ ★ ★
I used to rely only on Facebook, but it wasn’t bringing new clients. Since switching to MassageHero, I’m finally visible on Google and getting regular bookings.
Ashwin Santiago
Sports Massage
★ ★ ★ ★ ★
The setup was so easy, everything done for me. I love that reminders and reviews go out automatically — my clients feel cared for and I stress less
Kaden Scott
Massage Therapist
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